Scenarios and the design process in medical application

How to make healthcare products and systems fit the work they are to support is a question that has received growing attention over the last decade. In most of the studies trying to answer this question, engineers put an effort to provide the best possible technical solution, but they dispose the important position of users. Design studies in different domains indicated a focus on the users and proposed some methodologies and tools. Scenario-based design as a design method provided many advantages in design of products and artifacts dealing with users. This paper investigates the use of scenarios in design development of healthcare products, and proposes a new concept of using scenarios in the design of medical application.